Questions & Answers

When is the office open?

  • HOURS: The office which is located in the Clubhouse is currently open Monday, Wednesday and Friday from 8 AM to 11:30 AM.
  • CONTACT: Messages may be left at (541) 465-1419 or sent by e-mail to office@islandlakescondos.com. Call Bennett Mgt. at (541) 485-6991 after hours and in an emergency.

Can I make payments online?

  • Auto payments, current balances, and payment history are available on the AppFolio Owner Portal.
  • Owners can contact the ILC’s office manager for access or complete the Online Registration Form.
  • Payments can be made for the current year. Online payments can be made for 1 to 12 months by eCheck (direct withdrawal from your bank account) or by Credit or Debit Card. There is no charge for eCheck payments, while Credit Card payments carry a 3% transaction fee.
  • If possible, financial institutions should label payments with the Owner’s name and address.
  • Payments by check can also be hand-delivered or mailed to the ILC Office, 1980 Lake Isle Dr., Eugene, Oregon 97401 or to Bennett Management, 980 Willamette St., Ste. 200, Eugene, Oregon 97401. Contact ILC’s office manager if you have any questions about your payments.

There seems to be several different color schemes throughout the complex. Is there a long range plan?

  • Originally, all 19 units were painted one of several shades of grey. All doors were the same color of blue. In spring of 2009 the Board of Directors voted to change the color scheme over time. Currently we use Benjamin Moore Raccoon Hollow paint for most of the buildings. Doors can be painted any color that is on the approved list.

What are the benefits of living at Island Lakes Condos?

  • Great central location near bus line, fire station, restaurants, shopping, medical, River Bank Trail and Delta Ponds
  • Clubhouse with WiFi, TV, kitchen and bathroom facilities
  • Outdoor pool (normally open Memorial Day to Labor Day)
  • Gazebo
  • Water features and fountains
  • Beautiful, well-maintained grounds
  • Abundance of flora and fauna
  • Assigned covered parking
  • Guest parking
  • Irrigation water provided by private well
  • 24-hour emergency service

What do monthly assessments (dues) include?

  • Comcast Std. Definition Starter Video (ext. channels)
  • Comcast Performance Pro Internet Service
  • Trash and recycling pickup (weekly)
  • Water and sewer
  • Common area maintenance
  • Exterior building maintenance
  • Office and property manager (Bennett Mgt.)
  • Online billing portal (https://bennett.appfolio.com)
  • Landscaping services (JMD Land Services)
  • Pool Maintenance
  • HOA insurance (American Family Insurance)
  • Some additional shared store rooms
  • Electricity to common areas
  • Security features
  • HOA website (https://www.islandlakescondos.com)

Who can access the “Residents Onlywebsite?

  • Residents of Island Lakes Condos now have convenient access to shared HOA documents that are password protected. To view these private documents, residents must be signed in to a personal Google account that has been registered with the ILC Office Manager.
  • Documents available online 24/7 include Book of Resolutions, E-News, Financial Reports, Forms, General Information, Insurance, Maintenance, Master Files, Meeting Minutes, Pool & Clubhouse, Rules & Regulations, Vendors & Links.
  • Owners can contact the ILC’s office manager for access or complete the Online Registration Form.